OwenL asked:
My computer (Windows XP) has a problem when I try to shut down. Instead of completely shutting off, it will go to a BSOD with the following message:
My computer (Windows XP) has a problem when I try to shut down. Instead of completely shutting off, it will go to a BSOD with the following message:
stop c000021a {fatal system error}
the windows logon process system process terminated unexpectedly with a
status of 0×00000000 (0×00000000 0×00000000).
the system has been shut down.
Then, I have to hold my power button to shut it off.
Any knows how to solve that?
Check for any virus and check to see if there are any bad sectors on your hard drive. Most likely the drive is failing.
1. using a standard installation CD-ROM windowsXP your computer, according to the menu prompts to enter the resumption R console.
2. procedures have been prompted to find a deposit of the operating system, usually only one on the tips of the “1″, and then return, the choice need to repair the system and enter an administrator password.
3. following the implementation of an order to repair (G said CD-ROM drive letter):
Expand G: \ I386 \ netapi32.dl_ c: \ windows \ system32 [the return]
Expand G: \ I386 \ netapi32.dl_ c: \ windows \ system32 \ dllcache [the return]
Expand G: \ I386 \ lsasrv.dl_ c: \ windows \ system32 [the return]
Expand G: \ I386 \ lsasrv.dl_ c: \ windows \ system32 \ dllcache [the return]
4. restart your computer
It maybe able to help you solve problems
Hi OwenL,
You can check Reimage for this. They can fix those errors without you going into technical areas.
Might save you time and solve some more underlying problems!